Business Operations

Structure follows strategy. When it comes to your operations, we’ll begin by studying your strategic direction. Operations is where you’ll win or lose, provided you have a strong enough strategy. I have 18 years of first-hand experience building a high volume operation from scratch. Believe me, I made plenty of mistakes. The good news is that I can help you avoid them.
I ran one of Amazon’s top last-mile delivery stations. Operations at its most extreme! With over 1,400 employees and 1,000 independent contractors processing and delivering nearly 100,000 orders per day.
With my depth and breadth of experience, I can help you dial in your operations to be more efficient.
Key areas include:
People - get the right people on the bus, in the right seat, remove the wrong people from the bus.
Technology - just enough, at the right time, with the right vendors.
Processes - using Lean Six Sigma methodology among others to drive efficiencies.
Investments - when to buy equipment and technology, hire people, outsource, and how to make these decisions.
I ran one of Amazon’s top last-mile delivery stations. Operations at its most extreme! With over 1,400 employees and 1,000 independent contractors processing and delivering nearly 100,000 orders per day.
With my depth and breadth of experience, I can help you dial in your operations to be more efficient.
Key areas include:
People - get the right people on the bus, in the right seat, remove the wrong people from the bus.
Technology - just enough, at the right time, with the right vendors.
Processes - using Lean Six Sigma methodology among others to drive efficiencies.
Investments - when to buy equipment and technology, hire people, outsource, and how to make these decisions.